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We at Pizza Roma aim to bring all of our customers the very best value for money, services and food around Durham. Give us feedback.
Value for Money
Chicken had an off taste and was
undercooked and chewy
Always good service very nice
Disgraceful, been waiting 1 hour
45 minutes and still no sign of
delivery, rang up to be informed
it could be another hour, this is
unacceptable and very poor
Waited two and half hours for an
order that said it would be an
hour? Not acceptable. Whoever was
on phone told lies about
It being on the way twice. It
does not take 1hour to get from
Coxhoe to trimdon. Shame as food
is really nice but won’t be
Absolutely disgusting, order over
an hour and a half late, rang 3
times to be told it has left the
shop each time. Pizza dough was
uncooked. Asked for refund and
was basically told to f off.
Poor customer service. Would not
recommend at all, would rather
have frozen pizza from Herons
Money taken out of account twice
and they refused to refund,
apauling customer service word of
mouth goes along way round small
Phone up to chase order as it was
already 10 minutes late. Delivery
time was 70 to 95 minutes, has
already been delayed by 10
minutes then when I chased the
order was informed it would be a
further 25 minutes making it 40
minutes late. The member of staff
blamed it on tickets been mixed
up, normally you are very
efficient and punctual but this
time I have to say I’m
disappointed. Over all the food
was 50 minutes late
Always perfect food
Always perfect food
Fantastic. The Bolagnese pizza is
simoly the best. Fast
andvfriendly service, as always
Delivery time is getting worse.
Becoming a big issue
Best pizzas around!
Boom, very nice.
easy to use website
Excellent service, well worth
placing an order
Really delicious pizzas, and
delivered on time.
Some times delivery is to long.
Pizzas are lovely
ist online order 2 weeks ago 2nd
one tonight came much ealier than
stated and delicious as always.