Feedback

We at Pizza Roma aim to bring all of our customers the very best value for money, services and food around Durham. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Chicken had an off taste and was undercooked and chewy

Megan, 03 Dec 2020

Always good service very nice food

Alan, 29 Nov 2020

Disgraceful, been waiting 1 hour 45 minutes and still no sign of delivery, rang up to be informed it could be another hour, this is unacceptable and very poor service!

Caoimhe, 28 Nov 2020

Waited two and half hours for an order that said it would be an hour? Not acceptable. Whoever was on phone told lies about It being on the way twice. It does not take 1hour to get from Coxhoe to trimdon. Shame as food is really nice but won’t be ordering again.

Aldo, 25 Nov 2020

Absolutely disgusting, order over an hour and a half late, rang 3 times to be told it has left the shop each time. Pizza dough was uncooked. Asked for refund and was basically told to f off. Poor customer service. Would not recommend at all, would rather have frozen pizza from Herons

Billy , 24 Nov 2020

Money taken out of account twice and they refused to refund, apauling customer service word of mouth goes along way round small villages

Kate, 24 Nov 2020

Phone up to chase order as it was already 10 minutes late. Delivery time was 70 to 95 minutes, has already been delayed by 10 minutes then when I chased the order was informed it would be a further 25 minutes making it 40 minutes late. The member of staff blamed it on tickets been mixed up, normally you are very efficient and punctual but this time I have to say I’m disappointed. Over all the food was 50 minutes late

Adam, 21 Nov 2020

Always perfect food

Mal, 21 Nov 2020

Always perfect food

Mal, 21 Nov 2020

Fantastic. The Bolagnese pizza is simoly the best. Fast andvfriendly service, as always

Bradley, 20 Nov 2020

Delivery time is getting worse. Becoming a big issue

Barrie, 19 Nov 2020

Brill food

Andrea, 13 Nov 2020

Best pizzas around!

Noname, 13 Nov 2020

X

Joanne, 07 Nov 2020

Fab service

Catherine, 07 Nov 2020

Boom, very nice.

Daniel, 07 Nov 2020

easy to use website

Dave, 07 Nov 2020

.....

Dean, 06 Nov 2020

Excellent service, well worth placing an order

Eric Hopper , 06 Nov 2020

Really delicious pizzas, and delivered on time. Thanks

Joan, 01 Nov 2020

Delicious always

Anne, 31 Oct 2020

Good

Rebecca, 27 Oct 2020

Some times delivery is to long. Pizzas are lovely

Joanne Willoughby, 25 Oct 2020

Good

Rebecca, 25 Oct 2020

ist online order 2 weeks ago 2nd one tonight came much ealier than stated and delicious as always.

Anne, 24 Oct 2020

Always delicious

Carolyn Barker, 24 Oct 2020